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The CQC or Care Quality Commission is the independent regulator of all health and social care services in England.

Their job is to make sure that care provided by hospitals, dentists, ambulances, care homes and services in people’s own homes and elsewhere meets national standards of quality and safety. They are funded through a combination of registration fee income and government grant-in-aid.

The Care Quality Commission began operating on 1 April 2009 as the independent regulator of health and adult social care in England and replaced three earlier commissions: the Healthcare Commission, the Commission for Social Care Inspection and the Mental Health Act Commission.

They set the national standards cover all aspects of care, including, treating people with dignity and respect; making sure food and drink meet people’s needs; making sure that that the environment is clean and safe; managing and staffing services.

The CQC register care services that meet the standards, inspect them to check that they continue to do so and take action when they don’t. They use the information they receive, particularly when concerns are raised about abuse, harm or neglect, to monitor and report on care services’ compliance with National standards.

If they find any concerns they refer concerns to local councils and/or the police for further investigation.

The CQC contribute to national safeguarding policies and making recommendations and by being involved in multi-agency children’s safeguarding inspections they get a picture of children’s and young people’s experiences and how well they are being safeguarded.
When standards are not being met, they can issue fines or warnings, stop admissions into a care service and suspend or cancel a care service’s registration.

For more information on the CQC and how it affects safeguarding in your work sector see their website at www.cqc.org.uk and we have put a link in the student downloads section of your ProTrainings course.