Safeguarding of Vulnerable Adults (SOVA) Level 2 (VTQ)

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Organisational Abuse

Video 30 of 47
2 min 12 sec
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Organisational Abuse: Recognising & Preventing

Definition & Common Settings

Organisational abuse often transpires within settings such as care homes, nursing homes, acute hospitals, and even within an individual's personal residence. This abuse emerges when organisational practices become suppressive, violating the rights and well-being of those in care.

Manifestations of Organisational Abuse

Such abuse can surface in varied forms, including:

  • Denial of Choice: Taking away the individual's freedom of choice.
  • Invasion of Privacy: Interfering with an individual's personal matters or space.
  • Loss of Respect & Dignity: Disregarding the inherent worth of an individual.

Key Indicators

Recognising organisational abuse involves being vigilant for signs such as:

  • Inadequate staffing or insufficient training.
  • Low staff morale or evident poor treatment of individuals.
  • Overbearing control exerted by staff on residents.
  • Restrictive communication practices.
  • Lack of engagement or discriminatory treatment.

Detecting Discriminatory Abuse

Abuse stemming from prejudice can manifest as:

  • Racial discrimination or harassment.
  • Isolation due to language or cultural barriers.
  • Ignorance of a person's cultural, dietary, or religious necessities.
  • Offensive or derogatory remarks targeting personal attributes.

Preventative Measures

Countering organisational abuse necessitates fostering a culture that champions: Choice, Privacy, Respect, and Dignity. It's imperative for staff to undergo adequate training and for care settings to implement robust policies against discrimination and harassment. Regular assessment of care environments plays a crucial role in the early identification and rectification of such abusive practices.