Want to watch this video? Sign up for the course here. Or enter your email below to watch one free video.

Unlock This Video Now for FREE

This video is normally available to paying customers.
You may unlock this video for FREE. Enter your email address for instant access AND to receive ongoing updates and special discounts related to this topic.

An employer or organisation has various options available to them to request a DBS check.  

They can register directly with the DBS and deal with applications themselves. This incurs an initial cost, based in 2013 of £300, plus an additional £5 for each person in the organisation who will be dealing with DBS checks. These people are referred to as counter-signatories.

The DBS e-Bulk service can reduce costs and waiting times for checks, as it allows multiple requests to be submitted at once and the results are received electronically.

If an employer or organisation does not want to deal with DBS applications directly, they can use an umbrella company to do this for them. There are many of these organisations in existence, easily found on the internet, and they submit DBS checks on the requester's behalf.

The DBS Adult First service is for organisations that require checks for those working or volunteering in care service for adults.  They confirm within 2 days if the applicant can commence work under supervision or whether the results from an enhanced check should be obtained prior to commencing their employment.  Employers and organisations in Scotland can request a DBS check from Disclosure Scotland whilst for those in Northern Ireland requests should be made through Access NI.

The basic steps for a DBS check are:

  • Obtain the application form from the DBS or umbrella company 
  • The applicant, that is the person for whom the check is being requested, completes the form and send it back either directly to the DBS or to the umbrella organisation 
  • Once the check has been completed the DBS will send a certificate listing the results to both the applicant and the organisation.

There are a number of documents that the applicant must provide to their employer with their completed application form to prove their identity. Details of acceptable documents can be found on the DBS website, these include but are not limited to, any current valid Passport or biometric residence permit, a current full or provisional photo driving licence or a birth certificate issued in the UK, Isle of Man, or the Channel Islands.

At any stage, the applicant can check on the progress of the DBS application by using the tracking service. Genuine DBS certificates have a crown seal watermark, a background featuring the word ‘disclosure’, and the ink used for printing changes colour when wet. However, these security measures only appear on certificates printed by the DBS and not to those that are sent via email. Lost or destroyed certificates will not be replaced, a new check will be required.

If a DBS certificate is received and the personal information is incorrect, the applicant can appeal to have that information changed. If the information on convictions is wrong or irrelevant an appeal can be made and it may be possible to have a barring decision changed if the appeal is successful. Mistakes should be reported within 3 months of the date of issue and a certificate dispute form will be required.

If there is a criminal record mistake on an enhanced certificate and the police do not agree, the appeal will be reviewed by an Independent Monitor. If the Independent Monitor agrees with the applicant the DBS check will be corrected.  

A person on the barred list can appeal to a tribunal to reverse the decision.